by | Mar 12, 2019 | Business
Ahhh, the difficult time when you have to sit down with an employee and let them know that they are under performing. This is a coaching moment when they need to be “coached”. This is not something that a lot of employees look forward to, nor do managers because they...
by | Mar 6, 2019 | Business
Reflect back on your memories; there are many times in a person’s life when they are told that they did not win something – can you think of one? Maybe it’s time when you were on a sports team where they may not have come in first, or second, or even third. Maybe it’s...
by | Mar 1, 2019 | Business
There are many times when looking at a situation you can see that there was no plan that was put into place to prevent poor performance from happening. Now, don’t get me wrong, not every plan will stop poor performance, but you can rest assured that a plan will help...
by | Feb 12, 2019 | Business
Years ago, the restoration business was done face-to-face, with pen and paper, and you had to travel out of your way to have an important meeting to close on an agreement with an adjuster or a carrier. Scopes were done with “tick sheets” and were effectively submitted...
by | Jul 13, 2018 | Business
This is Part one of a two part article. Take a moment to think about almost any work out facility in America today. Inside of that facility are many personal trainers. The personal trainer is working with EACH client to strengthen their overall body, specific muscles...
by | Jul 7, 2018 | Business
Dealing with customers and co-workers and be stressful but it doesn’t have to be. You may need to take a moment to see their side of the issue(s) and begin to ask yourself the questions of “what, why, when and who” and now is the time to consider the four W’s:...
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