Each business has something different and unique that makes it stand out from the next. Whether it is the atmosphere of the place of business, the people that are there to help you, or what you sell, there is something that makes your business stands out from the rest. Take a look around and visit the other businesses that you compete with, and find out how you can better your company.
When you go into other businesses, what is it you see? Do you see a customer that is having an excellent interaction with the associate who is extremely friendly and knowledgeable or do you see someone who is struggling to get help from any associates? Look around and write out a list of pros and cons of what you see they are doing to help provide Value Added Service for their customer and see how it compares to what you are doing. If something in your business needs to be adjusted, then find out what the best way is to implement a new procedure so that you are providing the best service to your customer.
When you finally start to implement procedures that provide the best customer service, you will see your business begin to flourish even more. Seeing how other businesses succeed and what they do to get there, will help you succeed and build your customer list. When you include Value Added Service to your routine, you will begin to stand out among other businesses.